Privacy Policy
Last updated: 16 October 2026
Janakulu is a free community board for Perdoor, Udupi. People use it to sell things and to find local services such as autos, buses, shops and clinics. This page explains what information the site collects, why, who else handles it, how long it is kept and how you can have it deleted. It is written to follow India's Digital Personal Data Protection Act, 2023.
Who runs Janakulu
Janakulu is run by an individual in Perdoor, Udupi district, Karnataka, India. Contact for anything about your data: hello@janakulu.com.
What we collect, and why
| Information | Why | Who can see it |
|---|---|---|
| What you post: title, description, price, quantity, area, map location, photos, opening hours, offer text | To show your post | Everyone |
| Phone / WhatsApp number on a post or service | So buyers and customers can contact you | Everyone |
| Google sign-in: your name, email address and profile picture | To create your account, let you manage your posts from any phone and reduce fake posts. (Admins sign in with an email and password instead.) | Your name and picture are shown on your posts. Your email is never shown. |
| Optional profile details: about, area, phone | Your public seller profile | Everyone (your phone only if you tick "Show my phone") |
| Counts of how often a post was opened or its WhatsApp / Call button was pressed | Shown to the person who made the post | Only that person (and admins) |
| Reports on posts or profiles (the reason you pick and any note) | To check and remove bad posts and accounts | Admins only. Reports do not record who sent them. |
| Promotion payments: which post, how many days, amount, date, and the Razorpay order and payment IDs | To run the promotion you paid for, and to keep accounts as the law requires | You and admins. Card, UPI and bank details go straight to Razorpay; we never see or store them. |
Photos are re-saved by your own browser before upload, which removes hidden camera and location data (EXIF) from them.
We do not collect your date of birth, address, ID documents, or card / UPI / bank details, and we do not track you across other websites.
Age
You must be 18 or older to sign in, post or add a service. You confirm this when you sign in and when you post. We do not knowingly collect personal data of anyone under 18. If you believe a child has posted, use the 🚩 Report button or email us and we will delete it.
Who else handles the data (service providers)
- Supabase: stores the database, photos and sign-in accounts. Its servers may be outside India.
- Google: only if you choose "Continue with Google", to sign you in.
- Razorpay: only if you pay to promote a post. Razorpay handles the payment and receives the details you enter there (for example UPI ID, card or phone number), under its own privacy policy.
- Hostinger: hosts the website files. Like every web host, it handles your IP address when pages load.
- OpenStreetMap: when a map is shown, your browser loads map pictures from OpenStreetMap, which receives your IP address. When you pick a spot on the map, its coordinates are sent to OpenStreetMap's Nominatim service to look up the place name.
- WhatsApp, Google Maps and your phone app: only when you tap a WhatsApp, Directions or Call button. You then leave Janakulu and their own policies apply.
Fonts and code libraries are served from our own site, so no font or code provider sees your visit. There is no advertising. If you tap Accept in the cookie notice, we use Google Analytics to count visits and see which pages people use, so we can improve the site. Google Analytics does not get your name, phone number or posts. If you tap Essential only, it is not loaded. We do not sell or rent personal data.
Your consent: when you post, you agree to the Terms and Privacy Policy, and separately to showing your phone number with your post. When you choose Accept or Essential only in the cookie notice, that is a separate choice too. If you are signed in, we keep a record of each choice with the date, the time and the version of these pages, so we can show what you agreed to. You can change your cookie choice any time with Cookie settings, and you can ask us to delete your data (see Delete my data).
How long we keep it
- Posts stop being shown when their time ends (30 days on the free plan, longer on Pro). They stay in Profile so you can renew them, until you delete them or delete your account.
- Services, your profile and your account stay until you delete them, or until an admin removes them for breaking the rules.
- When you delete your account, your posts, services, photos and profile are deleted straight away. Backups kept by our database provider are overwritten in the normal course.
- Payment records are kept for as long as Indian tax law requires (up to 8 years), but they are no longer linked to your account after you delete it.
Your rights, and how to delete your data
- See or correct: open Profile or My profile to see and edit what you posted.
- Delete one post: use Manage → Delete on the post.
- Delete everything: signed in, open Profile → Edit profile and tap Delete my account at the bottom. This removes your posts, services, photos, profile and sign-in account, and cannot be undone.
- Posted without signing in? Your posts are linked to this browser. Delete them from Profile on the same phone, or email us the post link.
- By email: write to hello@janakulu.com from the email you sign in with, saying what you want seen, corrected or deleted. We reply within 15 days.
- You can also complain to the Data Protection Board of India.
Emails
We do not send newsletters or marketing emails, so there is nothing to unsubscribe from. The only emails are sign-in or password-reset messages that you ask for. If we ever start sending updates, they will need your agreement first and every email will have an unsubscribe link.
Browser storage
We use essential storage in your browser, and Google Analytics cookies only if you accept them. No advertising cookies. See the Cookie Policy for the full list.
Security
Data is sent over HTTPS and access to it is protected by database rules. No system is perfectly safe. If we learn of a breach that affects you, we will tell you and the authorities as the law requires.
Grievance contact
For complaints about content or your data, email the Grievance Officer of Janakulu at hello@janakulu.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
Changes
If this policy changes, the new version will appear on this page with a new date. Big changes will also be announced on the site.